Office Scheduler responsibilities include:

- Take customer calls and emails, answer questions and schedule an available time frame for a repair technician visit

- Monitor schedules, knowing where there are cancelled appointments that we could fill

- Maintaining high-quality customer service and care

- Providing excellent phone etiquette 
 

As an Office Scheduler, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast and expert customer service to every customer via excellent time management skills.
 

Requirements of the Office Scheduler role include:

- Ability to use a computer and programs such as Quick Books and Smart Service
- Ability to perform accurate work under pressure and a fast paced work environment
- Ability to follow directions and specific process steps to ensure quality customer service