Office Scheduler

Office Scheduler responsibilities include:

- Take customer calls and emails, answer questions and schedule an available time frame for a repair technician visit

Monitor schedules, knowing where there are cancelled appointments that we could fill

- Maintaining high-quality customer service and care

- Providing excellent phone etiquette 
 


As an Office Scheduler, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast and expert customer service to every customer via excellent time management skills.
 


Requirements of the Office Scheduler role include:

- Ability to use a computer and programs such as Quick Books and Smart Service
- Ability to perform accurate work under pressure and a fast paced work environment
- Ability to follow directions and specific process steps to ensure quality customer service

If this describes you, please email your cover letter and resume to our Office Manager at jacquep@applianceguysinc.com

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