What Makes Us Different

“Do you provide free estimates?”question mark

We get asked this question multiple times a week and sometimes customers are put off by our answer.

No, we do not provide free estimates and here’s why.

When one of our talented Service Technicians comes out to your residence we are assuming that we are going to fix whatever appliance it is that we are working on. Not only are we assuming that we can fix it, but most of the time we can fix it within the first half hour that we are there. Did you know that the service call we charge INCLUDES the first half hour of service? That means that for one fee ($81) we will drive out to your residence, diagnose, and most likely repair your appliance(Cost of parts not included). If we do have to order a part and return at a later date we charge our labor in 15 minute increments so that you as the customer are not paying for time that we are not working on your appliance.

So, in short, the answer that we do not offer free estimates is because here at Appliance Guys Inc, we want to get you up and running ASAP and by coming prepared to fix your appliance the first time around we are able to complete more repairs faster and the first time that we are out there. That’s also why our lovely office staff asks so many questions when you call. We like to be as prepared as possible!

COVID-19 NOTICE

Updated on 3/13/2020 at 11:40AM
Please contact our office at jacquep@applianceguysinc.com if you have any additional concerns or questions.

At Appliance Guys Inc, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus disease (COVID-19). We are here to serve you, and we want to share information with you about how we continue to operate safely and effectively. Our thoughts are with anyone affected by the coronavirus.

 

Our teams are monitoring information from the Centers for Disease Control and Prevention (CDC), and federal, state and local agencies to help ensure the actions we’re taking are in line with the latest CDC recommendations and guidance. We are communicating regularly with our employees to keep them informed and to ensure their safety and that of our customers.

 

As a precautionary step, we have hand sanitizer for use by both our staff and Technicians, and we are conducting enhanced cleaning in our facilities as needed.”
Our first priority remains keeping Appliance Guys Inc employees and customers safe and well-informed while doing what we can to help minimize potential spread of the coronavirus. Please know we have devoted significant resources and efforts to help mitigate against possible adverse impacts from the coronavirus, and will continue working hard to provide the level of service you have come to expect.

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